American actors; filmed in the United States. This scene was written and produced to make the following points: Leaders should not be unimpressed by individuals (or teams for that matter) who are are simply meeting job standards. If meeting job standards is not an impressive accomplishment, your job standards are too low. If the "AVERAGE" employee is not making customers (internal or external) happy, your performance standards are too low. Employees and teams who are meeting job standards should be praised for doing so. Supervisors should not reserve their praise for the star-players. In the environment where standards are high - both the "Meets Standards" and the "Exceeds Standards" employees should be praised. Catalog Topics: Leadership, Performance Review, Coaching, Employee Retention, Customer Service, and mployee Motivation.

Are you aware of how pressure effects your performance as a manager? As managers we can find ourselves squeezed between demands from ‘on high’ and resentments and lack of resources from below. With the phone constantly ringing and the emails flooding in, we can be stressed. We become inflexible, neglecting the very things that can most help us. Managing – only just! focuses on key behaviours that help us manage effectively under pressure and best maintain a life / work balance. With an insighful on-screen commentary by Dr. Michael Reddy, founder of ICAS, Managing – only just! is a powerful dramatic case study. Key learning points be aware of the effects of pressure on yourself and your team be flexible keep direction build positive working relationships Subject areas leadership performance management change management stress management and work / life balance Who for managers and team leaders in public and private sectors senior managers responsible for H & S policy Style realistic drama self-assessment questionnaire group training self-study Contents 20 min video drama with key point summary 12 min video commentary by Dr. Michael Reddy training guide self-study guide organisational guide

This training resource will...Enable people to organise and chair meetings that are more effective and more motivating for those who attend."I've got to go to a meeting"It's a phrase that makes most people's hearts sink. It echoes with boredom, frustration and a general waste of valuable time. And yet, we all know you can't manage without meetings. A team isn't a team unless we all get together to discuss problems, share ideas and come to decisions. And whilst they continue to take place 'face to face' we are increasingly using technology to meet with colleagues online as 'virtual teams'. The answer of course is to have efficient, effective and productive meetings but we all know that's easier said than done. A recent survey revealed that 49% of managers felt they were wasting at least 3 hours a week in meetings. And 21% believed that 4 out of 5 meetings were a total waste of their time.Indeed, a meeting is often the only time the whole team comes together and is the only place where the leader is seen as a leader rather than 'the official' individuals report to. If they feel their time has been wasted, they lose respect not just for the leader but also for the wider organisation that put that leader in place. However many leaders aren't even aware that running meetings is a teachable, learnable skill. But of course, it's not a gift, it's a technique. In fact, a technique with five key elements that apply to both face to face and virtual meetings. These five elements supply the framework of the Video Arts most popular programme ever and one of the most widely used training videos of all time. Learners will come away with the ability to better prepare, structure, manage and control effective meetings. John Cleese returns in the classic role of the Judge and demonstrates how the rules for running a meeting parallel those of a court.A Video Arts production featuring John Cleese. Release date: 2012

Many people say they want to speak up when they see others stereotyped, disrespected, or demeaned. But they stand by silently because of discomfort or the fear of saying the wrong thing. They may turn away thinking "who am I to get involved, this isn't my business." In fact, as a bystander, you ARE part of the conversation. You are the audience. Your silence allows the disrespectful behavior to continue. Your silence hurts. Ouch! Your Silence Hurts challenges viewers by asking, "How will you personally respond next time you witness somebody being treated with disrespect? You have a choice: Passive Bystander or Pro-active Ally." In a powerful and compelling way, this 9-minute video motivates bystanders to use their voice to speak up for respect on behalf of someone else. Key Learning Objectives: Understand the high cost of silent collusion Explore the power of the bystander to make a difference Inspire passive bystanders to use their voice as active allies

To view the individual versions separately, click on the Chapters tab. Do your employees understand what workplace behavior is acceptable, what's unprofessional, and what's even illegal? How can you train your staff to embrace cultural differences and protect your organization from potentially devastating lawsuits? The answer: The Plus of Us. The Plus of Us is an effective Diversity training program as well as an Anti-Discrimination and Harassment program. It will take your employees beyond the legal rules to an understanding of the basic human needs and emotions that control workplace relationships between diverse employees. Upon completion of the program, learners will be able to: Identify discriminating and harassing behaviors. Identify prejudicial stereotypes and understand why they are inaccurate and unfair. Indentify proactive and positive behaviors to avoid and stop discriminatory/harassing conduct. Understand how accepting personal differences and appreciating personal similarities will promote a more positive and productive work environment for each of them and for their co-workers. From attorney Greg Naylor, the on-camera expert of Sexual Harassment Is It or Isn't It? and Beyond Sexual Harassment, this program will educate your employees and supervisors to avoid behaviors that harass and discriminate even as you help them recognize how everyone benefits from a diverse, dynamic workforce. The Plus of Us: Dynamic Diversity Training has separate workshops for Employees and Supervisors that encourage interactive participation by learners as they explore scenarios addressing discrimination, harassment and diversity issues based upon: Age/multi-generational tensions Sex and gender orientation harassment Disability Personal appearance Protected class cultural and lifestyle identifiers Religion Familial association discrimination Third party harassment and discrimination Retaliation The bonus video, Full Court Pres, dramatizes the positive benefits of a diverse workplace as well as the real human emotions and adverse business consequences that result from discrimination and harassment.

This respiratory training program is unlike any other in the market, incorporating real testimonials and interviews from actual people in the field, including H&S Directors, Fire Department personnel, and OSHA experts. Your workers will come away with a greater understanding of the importance of respirators and a first-hand respect for the hazards. This program establishes a solid and detailed foundation of knowledge about the human respiratory system and how to best protect it on the job.